Governance

Grievance & whistleblower
redressal

Integrity, excellence and innovation guide everything we do. We are committed to resolving concerns promptly, fairly and in strict confidence.

CGR / Client Grievance Redressal

How to raise a concern or complaint

We are committed to resolving your concerns promptly and fairly. Please use any of the following channels.

01

Preferred Initial Step — Your Engagement Partner

For direct and swift resolution, we recommend scheduling a meeting with your designated Engagement Partner.

02

Direct Complaint Channels

You may register your complaint directly via Email: [ complaints email ]  ·  Phone: [ complaints phone ] (Mon–Fri, 10:00 AM – 6:00 PM).

03

Formal Submission or Escalation

If unresolved or requiring formal documentation, write to The Client Relations Manager, M/s Agarwal Vipin & Associates, 117/708, Q Block, Sharda Nagar, Kanpur – 208025, Uttar Pradesh.   Email: [ CRM email ]  ·  Phone: [ CRM phone ].

WRC / Whistleblower Reporting

Confidential whistleblower channels

We provide secure, strictly confidential channels for reporting concerns in good faith. All reports are managed directly by the Ethics Partner to ensure independence and protection from retaliation.

PRIMARY CHANNEL

Secure Email

[ whistleblower email ]

An encrypted mailbox accessed only by the Ethics Partner.

ALTERNATE CHANNEL

Confidential Written Communication

Send a sealed envelope marked “STRICTLY CONFIDENTIAL – WHISTLEBLOWER” to: The Ethics Partner, M/s Agarwal Vipin & Associates, 117/708, Q Block, Sharda Nagar, Kanpur – 208025.

IN-PERSON OPTION

Direct Confidential Meeting

Request a private meeting with the Ethics Partner by prior appointment.

PROTECTION

Good-Faith Protection

Reports made in good faith are protected from retaliation, and the reporter’s identity is kept strictly confidential.

Need to raise something in confidence?